Returns & Exchanges

At KODAK Photo Plus, we stand behind the quality of our imaging products and offer a 30-day return window for items in their original packaging. We aim to ensure your creative journey remains seamless even if a product isn't the perfect fit for your workflow.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number and the serial number of your KODAK device to begin the RMA process.

• 2.
  Pack with Care

  Place the item in its original KODAK branding box including all accessories, manuals, and protective inserts to ensure it remains undamaged during transit.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure delivery to our inspection facility.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, we will process your refund or exchange within 5-7 business days back to your original payment method.